In my youth, a former coworker once told me, “I’d never date anyone who works in marketing.�
When I inquired about his reasoning, he replied:
“It’s just so sleazy. Choosing that line of work says a lot about a person.�
Since I was young and impressionable, that sentiment stayed with me. So I was naturally conflicted years later when I wanted to make a living as a writer and discovered copywriting and content marketing.
At that time, I had two challenges:
- Promoting my writing business to prospects
- Justifying competitive rates and delivering a return on investment to the clients who hired me
Learning about marketing solved both of those issues. At the risk of being viewed as “sleazy,� I went for it.
Conscientious marketers don’t want to be associated with shady practices
This topic is similar to when I wrote about the difference between clickbait and damn good headlines.
When people who have legal, safe, useful offerings don’t want to be associated with those who use unethical practices, they often don’t fully market their products or services the best they can.
But if you have a great offering, weak marketing actually does everyone a disservice.
It reminds me of one of Sonia’s rules of digital business: Nothing sells itself.
I had to first feel confident that my writing services could help businesses achieve their goals, and then realize my marketing wasn’t tricking anyone into hiring me. I also wasn’t scamming anyone by not delivering what I promised.
My services deserved to be marketed, and the same is true for your writing business.
Any remarkable product or service you offer deserves stellar marketing.
The consumer is in charge
As bestselling author Daniel Pink has said:
“We’ve moved from buyer beware to seller beware.�
Consumers have a lot of choices, and they can perform extensive research to make smart buying decisions.
Here are five real-world examples of marketing and advertising that help educate prospects about their options in the marketplace.
1. Go-to wine
Years ago (I’m taking it back again), I was in the checkout line at the grocery store and the woman behind me was buying a bottle of Yellow Tail wine.
Even though I knew nothing about wine, I liked Yellow Tail and frequently brought it as a gift to parties.
Feeling chatty, I said to her, “That’s a good brand of wine.�
“Oh? I’ve never had it before,� she replied.
“The bottle stands out. It’s my go-to,� I informed her.
A few months later, I started seeing commercials for Yellow Tail wine on television, dubbing the brand “the go-to.�
Coincidence? Was the woman a copywriter for the company’s advertising agency?
We’ll never know. But I thought the campaign was a great way to communicate that the brand was fun, playful, and a good fit for any casual occasion.
2. Catwalk pants
I’ve been getting a lot of compliments on a long “skirt” I recently bought.
However, it’s actually a pair of pants.
When I asked the saleswoman inside the boutique where I got them if she could direct me to “the skirt in the store’s window,” she told me they’re called “catwalk pants,â€? which are similar to harem pants. I liked that even more. Sold.
If the store didn’t highlight some of the unusual items it sells, it wouldn’t attract the right prospects.
The window display led me to the lovely fashion find.
3. Soft drinks for $1
Last summer, McDonald’s ran an ad about their $1 any-size soft drinks.
If a thirsty prospect looking for a large soda didn’t know about this deal and chose one of McDonald’s competitors, McDonald’s wouldn’t get the sale and the prospect would pay more for a soft drink.
Because of this ad, a prospect has the information to make a choice that will save him money.
4. Haircut reminders
At the salon my friend Marie goes to, they ask customers for their email addresses and about how often they cut/color their hair.
Every time a customer comes in for an appointment, they start tracking that customer’s “hair journey� and send her an email reminder that it’s time to get her hair cut/colored at precisely the time the customer starts thinking about her hair needs.
This is Marie’s favorite part: They also offer 20 percent off the customer’s next visit, every time.
The salon knows the customer could easily go elsewhere, so the email reminder and discount encourage returning business.
5. Upcoming events
You know I’m picky about adding my email address to lists, but I rarely unsubscribe from newsletters I get after purchasing concert tickets.
Even if I don’t go to 98 percent of the featured shows, I like knowing about the live music events going on around where I live.
These newsletters are a free and convenient way for me to find out about my options, and I’ll eventually buy tickets from the vendors again.
Join us for an in-depth workshop on non-sleazy selling with webinars
Tuesday, June 12 (updated date), 12:00 Noon Eastern U.S. Time
If you want to learn to make much more effective offers that aren’t sleazy, join us in June for an in-depth workshop.
It’s specifically about selling with webinars — one of the most reliable ways to convert interested fans into happy customers and clients.
“Webinar hired gun� Tim Paige will walk through how to craft a compelling presentation topic that creates a great environment for sales.
He’ll work with us live, so you walk away with a solid outline you can use to deliver your own session. (We even have a handy cheat-sheet, so you can easily create as many scripts as you want down the line.)
Tim’s going to talk about:
- His favorite time-saving tip, so you don’t go down perfectionistic rabbit holes when you’re designing your presentation.
- Tim’s favorite “blueprint” structure for an effective webinar. (You truly don’t need to reinvent the wheel on this.)
- A one-minute fix to a common mistake — this can dramatically improve your conversion.
- Where to find a nearly endless supply of compelling ideas for future webinars.
- Some focused tricks for pinning down your topic, if you’re having trouble deciding.
Click here to drop your details and register to join us!
Our last live workshop was pretty jam-packed, so you may want to swing by just a minute or two early. 🙂
See you there!
Reader Comments (11)
Jane Rucker says
Thanks for once again sharing a great post, Stefanie! I always get so much out of each one! I don’t have a marketing example to share off the top of my head, but I am taking your input to heart as I continue to develop my own writing business online. I find it an interesting (and somewhat challenging) experience moving from strictly conventional methods to embrace the internet world! I do love it, though! Thanks again!
Stefanie Flaxman says
Thank you, Jane! We’re happy to be part of your journey. 🙂
Candid Writer says
The first statement about equating marketing with sleaziness caught my attention.
That’s not to say that I agree with it but moreso to add this to the conversation.. Marketing, like anything else can be seen in a very negative way when it’s done unethically, is self-serving and doesn’t promote a good product or service.
The next statement that caught my attention is that when you have a great product it deserves really good marketing.
We often times undersell ourselves because we aren’t sure that what we’re selling warrants the price tag associated with it. I think many content marketers have been guilty of this and confidence in the content that we’re producing and in the art of writing is certainly worth display and a platform.
As this article stays, “My services deserved to be marketed, and the same is true for your writing business�.
With that said, the ad about McDonalds is one that I really connected with on this article that aligned really well with the comment on how remarkable products deserve stellar marketing. You don’t know what you don’t know until you know what you don’t know and without the marketing that took place for this ad, others would not have discovered their great deal.
That’s great marketing which also begs the question.. what services or products do you have that people don’t know about because you haven’t invested the time into marketing it ?
There are so many good bloggers online with phenomenal content and sellable writing services that absolutely no one knows about because of poor marketing.
All in all, this article re-energizes the reality that marketing is necessary and an absolute good thing for all industries when it is done ethically.
Emily Brown says
This article was super helpful and on point, thank you so much.
Martin Lindeskog says
Stephanie,
As a former purchaser, I met plenty of sleazy salespeople during the years, but overall I enjoyed the marketing material by our supplies and other companies that I got in contact with.
I am now a social media evangelist, podcaster, and aspiring author (writing a book series on tea). I base my marketing activities on the trader principle and positive referrals by the word of mouth.
Stefanie Flaxman says
I actually encountered a marketing/sales situation yesterday that didn’t sit right with me, and I said to the friend I was with, “See! That’s what people think marketing is! They get the wrong idea.”
But it doesn’t have to be like that. 😉
Nathalie Cagadas says
Great article, Stephanie! Totally agree with you.
Hassaan Khan says
Hi Stefanie,
It’s a great post. Short but meaty.
Since you asked for the example, I want to share my eBook cover design story. I tried to play with the design myself, probably, because I love being creative, but I’m in no position to be called a graphic designer – it’s not my area of expertise either. But, I needed the eBook cover.
The eBook’s name was, “How to Start Freelancing When You Have Zero Experience.”
So I came up with an idea to design an eBook cover with a large text portraying the name, with the digit zero as the eBook logo. It worked out very well. In fact, some blog readers applauded the audacity for being creative and coming up with something different.
Loretta says
I love these real-life happening right now examples, they show that marketing is everywhere all around us whether we realize it or not, and it definitely doesn’t feel sleazy 🙂
LJ Sedgwick says
I teach advertising so I always get treated like the Mistress of the Dark Arts when people find out what I do. Apparently, I force people to buy things they don’t need. *eye roll* But look at all the amazing things advertising has been able to highlight, like the Always ‘Like A Girl’ campaign. Sometimes you just have to suck it up and realise you have to sell something, but as long as it’s something you believe in wholeheartedly you’re not selling it, you’re sharing it.
Stefanie Flaxman says
Love these two points, LJ!
Advertising is essentially a form of communication … so as you highlight, yes, it can be used for a positive message. 🙂
And since people do need and want things, they’re going to look for the products or services that best suit them. If you’re in business, you’re responsible for showing prospects what you have and why it’s special.
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