We know tracking your progress and metrics are important, but how do you measure your business in a way that enables you to make good business decisions?
Find out in this episode of The Mainframe …
In this episode, Chris Garrett and Tony Clark discuss:
- Why a lot of the key metrics people talk about will be no help to you
- How to track your business in a way that will provide a good return on investment
- Why you always have to focus on one element of the ARC approach, and it might not be what you think
- Ways that you can look at your customer data to know if you are really on track
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